Returns & Exchanges

At ERIC, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as our collections.

Return Process

• 1.
  Initiate Your Request

  Log into your ERIC account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.

• 2.
  Prepare the Package

  Place the items in their original packaging with all designer tags attached to ensure the product remains in resellable condition.

• 3.
  Ship It Back

  Affix the prepaid label to your parcel and drop it off at any authorized courier location or schedule a complimentary home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.